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[Research Report] The public safety software market size is projected to grow from US$ 16.37 billion in 2022 to US$ 36.47 billion by 2030; the market is estimated to record a CAGR of 10.5% from 2022 to 2030
Analyst Perspective:
Public safety software aids the coordination and administration of resources that provide for the safety and security of communities. Public safety platforms are primarily used by emergency responders for records administration, code enforcement, fire and EMS, and regulatory compliance, among others. Rapid digitalization and technological advancements in law enforcement also bolster the adoption of public safety software. The public safety software market report emphasizes the key factors driving the market and prominent company developments.
Public Safety Software Market Overview:
Public safety software supports first responders across various countries in facilitating the dispatch of appropriate personnel to emergency sites, keeping first responders (including fire, police, and EMS personnel) aware of the danger they can face, and ensuring the safety of communities. In police agencies, dispatch logging recorder software helps collect and organize various calls for later reference. Police forces from various places can collaborate more efficiently if all data is available to every personnel. Historical data and criminal records can be accessed more easily if the information from different sources is maintained in a centralized database.
Various benefits associated with public safety software include more accurate historical data, cost-effectiveness, greater protection against cybercrimes, and better response efficiency. The major types of public safety software include computer aided dispatch (CAD) software, law enforcement mobile computing software, and record management software. The CAD software provides call takers and dispatchers with the information and tools necessary to make urgent decisions quickly. It is flexible and scalable for medium to large and consolidated dispatch centers. Record management helps agencies effectively use the vast volumes of information they collect daily. Mobile computing aids in vital communication and intelligence that improves performance, safety, and preparedness in the field. It keeps first responders informed when arriving on the scene and ensures field personnel are as efficient as possible. The increasing adoption of public safety software in law enforcement agencies, courts, prosecutors, and fire departments is a key factor contributing to the growing public safety software market size.
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Public Safety Software Market: Strategic Insights
Market Size Value in US$ 16.37 billion in 2022 Market Size Value by US$ 36.47 billion by 2030 Growth rate CAGR of 10.5% from 2022 to 2030 Forecast Period 2022-2030 Base Year 2022
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Public Safety Software Market: Strategic Insights
| Market Size Value in | US$ 16.37 billion in 2022 |
| Market Size Value by | US$ 36.47 billion by 2030 |
| Growth rate | CAGR of 10.5% from 2022 to 2030 |
| Forecast Period | 2022-2030 |
| Base Year | 2022 |
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Public Safety Software Market Driver:
Growing Adoption in Law Enforcement to Obtain Real-Time Information Drives Public Safety Software Market Growth
Technological advancements have made it easier for law enforcement agencies across the world to manage public safety, enforce laws and their amendments, and keep crimes in check. Law enforcement software solutions help police departments stay updated and well-informed, and save time on manual operations, allowing them to invest more resources in anticipating, averting, and responding to threats. Different types of law enforcement software solutions available for law enforcement departments and agencies are mentioned below.
- Evidence management software: Law enforcement agencies need to maintain large volumes of data, and poor management practices may result in data corruption or loss. Evidence management software allows officers to secure, collect, and document evidence on a centralized platform that can be conveniently accessed.
- Case management software: The management of case documents in law enforcement departments needs a centralized system and proper organization. With case management software, personnel across various agencies and departments can have access to the same case files and update them in real time.
- Background check software: One of the most commonly used software in law enforcement is background check software. Law enforcement officers use background check software systems to obtain sensitive information on a person, such as court records, convictions, arrest records, sex offenses, misdemeanors, felonies, warrants, and incarceration history.
Other software solutions developed for law enforcement applications include incident mapping software, citation software, scheduling software, and dispatch management software.
The use of public safety software in law enforcement has steadily increased in recent years. In October 2023, public safety organizations in California, Colorado, Minnesota, and Texas chose Oracle for local governments' public safety hardware and software suite to boost efficiency and real-time situational awareness. Oracle public safety services platform for law enforcement and first responders is intended to eliminate data silos, reduce busy human work, and provide first responders with real-time information to help them make more objective judgments. Further, real-time crime centers and emergency communications centers/emergency operations centers are expected to bring new public safety software market trends in the coming years.
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Public Safety Software Market Segmental Analysis:
The public safety software market analysis has been carried out one the basis of the following segments: deployment type, solution type, and end user. Based on deployment type, the market is segmented into on-premises and cloud. The on-premise segment held a larger public safety software market share in 2022. Public safety software installed on-premises are operated directly on local hardware and servers of an organization or agency. These software solutions run on the servers and computing infrastructure within the physical premises or data centers of agencies or organizations. This type of deployment provides greater control over the software, data, and infrastructure. Appropriate control over these aspects is particularly important for public safety applications as they carry sensitive information about people, rendering security and privacy paramount. Moreover, agencies opting for on-premise public safety software solutions have more flexibility to customize them as per their specific requirements since they have direct access to the software's source code and configuration settings. On-premise solutions allow for deeper integration with existing systems, databases, and hardware of organizations, which can enhance interoperability and data sharing among different departments or agencies.
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Public Safety Software Market Regional Analysis:
In terms of revenue, North America dominated the global public safety software market. The market in this region is segmented into the US, Canada, and Mexico. The market in North America experiences strong and steady growth. A strong economy and government support result in a widescale adoption of high-tech products, hardware, software, and other components across several industries in the US. The public safety software market growth in North America is driven by factors such as increased demand for strategies for efficient crime prevention and reduction, demanding sophisticated solutions. A majority of safe city initiatives in North America are implemented in the US. The deployment of law enforcement software solutions as counter-terrorism measures account for a significant share of the federal funding for these initiatives.
The demand for more affordable, better, and safer fragmented security systems has led to a rise in the use of public safety software solutions. Governments and law enforcement agencies in North America are looking for technology solutions to improve public safety and combat crime. They are adopting data-driven policing and predictive analytics. Data analytics solutions allow them to forecast crime patterns and allocate resources more effectively. However, ethical considerations and potential challenges need to be considered to ensure responsible and equitable use of public safety software solutions. The US holds a substantial public safety software market share. An upsurge in crime incidents and terrorist attacks in the country results in a considerable need for modern software solutions in law enforcement operations to secure entrance and exit points. The US government focuses on the availability of necessary funding to fulfill these safety requirements. Well-known US-based corporations such as DXC Technology, Axon Enterprise Inc., Motorola Solutions Inc., and IBM Corporation sell law enforcement software. These companies continuously focus on creating customized solutions to satisfy the varying needs of different law enforcement agencies. In October 2023, public safety organizations in California, Colorado, Minnesota, and Texas selected Oracle local governments’ public safety hardware and software suite to improve efficiency and real-time situational awareness.
Public Safety Software Market Key Player Analysis:
CENTRALSQUARE, Hexagon AB, Motorola Solutions Inc., Microsoft Corp, Tyler Technologies Inc., Zetron Inc., Omnigo Software LLC, ProPhoenix Inc, SmartCOP Inc, and Mark43 Inc are among the key players profiled in the public safety software market report.
Recent Developments:
The public safety software market forecast is estimated on the basis of various secondary and primary research findings obtained from key company publications, associations’ data, and databases. Inorganic and organic strategies such as mergers and acquisitions are highly adopted by public safety software market players. A few of the recent key developments in this market are listed below:
- In February 2023, SmartCOP, Inc. entered into a strategic partnership with Chief360 that provides life-saving emergency data to first responders. SmartCOP's mobile software provides deployed personnel with full system access from their laptops, phones, and tablets.
- In October 2023, Mark43 achieved State Risk and Authorization Management Program (StateRAMP) High Impact Level Authorization. The company brings the most mature security controls to computer-aided dispatch, records management system, and analytics platforms delivered on Amazon Web Services (AWS) GovCloud to more than 200 public safety agencies and their communities.
- In January 2021, Omnigo Software acquired Incident Response Technologies, Inc. (IRT). The acquisition reaffirms Omnigo's commitment to delivering innovative software solutions that help public safety officers and security personnel perform their day-to-day activities more efficiently, with enhanced safety and operational visibility, and seamlessly maintain compliance.
- In August 2023, Zetron acquired Eagle NewCo (Eagle) for approximately US$ 15 million. The latter company provides software and services to public safety and transportation organizations,.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Deployment Type, Solution Type, and End User
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
The global public safety software market was estimated to be US$ 16.37 billion in 2022 and is expected to grow at a CAGR of 10.5% during the forecast period.
The increase in criminal activities and natural disasters and growing adoption in law enforcement to obtain real-time information are the major factors that propel the global public safety software market.
Real-time crime centers and emergency communications centers/emergency operations centers is anticipated to play a significant role in the global public safety software market in the coming years.
The key players holding majority shares in the global public safety software market are CENTRALSQUARE, Hexagon AB, Motorola Solutions Inc., Microsoft Corp, Tyler Technologies Inc., Zetron Inc., Omnigo Software LLC, ProPhoenix Inc, SmartCOP Inc, and Mark43 Inc.
The global public safety software market is expected to reach US$ 36470.00 million by 2030.
The incremental growth expected to be recorded for the global public safety software market during the forecast period is US$ 20.09 billion.
The List of Companies - Public Safety Software Market
- MARK43 INC
- SMARTCOP INC
- PROPHOENIX INC
- OMNIGO SOFTWARE LLC
- ZETRON INC
- TYLER TECHNOLOGIES INC
- MICROSOFT CORP
- MOTOROLA SOLUTIONS INC
- HEXAGON AB
- CENTRALSQUARE
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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