Refund Policy

1. Finality of Purchase
   Given the proprietary and intellectual property value of our data-driven digital offerings, all purchases of market research reports, datasets, and related deliverables are final and non-refundable.


2. Delivery of Reports
   Reports and related deliverables shall be provided online, either via email or through secured cloud storage, within the timelines mutually agreed upon, commencing from the receipt of full payment or purchase order.


3. No Cancellations or Exchanges
   Upon delivery of the product or activation of subscription access, cancellations, exchanges, or refund requests shall not be accepted.


4. Content Omissions or Deviations
   In the event of any omission, inaccuracy, or deviation from the mutually agreed research scope, the Company will rectify such deficiency through post-sale analyst support at no additional cost, which shall constitute the sole remedy available in such instances.


5. Exceptional Circumstances
   In rare and exceptional cases where the agreed scope cannot reasonably be fulfilled, the Company reserves the right, at its sole discretion, to provide either:
   
   
   
   • A partial refund, or
   
   
   • A credit applicable toward future purchases
   
   
   
   Such exceptions shall be evaluated strictly on a case-by-case basis and shall not constitute a waiver or modification of this policy.
   


6. Limitation of Liability
   The Company shall not be liable for any indirect, incidental, or consequential losses arising from the use or inability to use the delivered reports.


7. Force Majeure
   The Company shall not be responsible for delays or failures in delivery caused by events beyond its reasonable control, including but not limited to natural disasters, technical failures, or acts of third parties.


8. Non-Waiver
   Any exception made by the Company under this policy shall not be construed as a precedent or waiver, and the standard terms of non-cancellation and non-refund shall remain in full effect.